IAG Off-Road Products 30 Day Return Policy USPS orders placed after 10am EST will ship the following business day if the items are in stock RETURNS Orders placed after 2PM EST may not be processed the same day. If you have a question regarding an order please contact our sales desk at 41. In other cases, it could add 1-3 days to the delivery time. In some cases, this may speed up delivery time. These products are shipped from manufacturer or distributor warehouses across the country. Some items require drop shipping to complete an order. IAG is not responsible for international customs charges, duties or brokerage fees. Please check with your local customs office before ordering. *International orders are subject to customs charges, duties or fees. You can contact us by or call 41 for assistance. You have 30 days to report any damaged or incorrect items, after that period of time IAG is no longer responsible for returns or exchanges. After that period of time, IAG is no longer responsible for missing items. You have 14 days to inspect your shipment and contents. If a package's contents is damaged during shipping please notify the shipping driver and file a claim with the shipper. UPS tracking numbers are automatically generated when a package ships and the number is sent to the email address you provided. USPS requires signature confirmation on all insured orders over $200.00. All packages over $100 include shipping insurance in case they are lost or damaged. IAG reserves the right to choose the lowest cost shipping method when free shipping is offered, despite the customer's selection of the free method. If the items in your order which qualify for 'Free Shipping' total $249 or more, your order ships FREE! *Free economy shipping is only available to the continental United States, also referred to as the “lower 48 states."Īll products sold on the shopping cart are shipped by UPS, USPS, or Freight. We do not recommend the use of any other brand roller with this product besides Subaru OEM, which comes at a substantially higher cost.IAG offers FREE SHIPPING on orders of $249 or more* Oversized packages and freight shipments do not qualify for free shipping. The IAG “WRC Style” Tensioner uses NTN OEM style rollers to ensure the reliability of the product. Not all rollers are created equal and some fail prematurely. IAG is not only a manufacturer but also a service facility with extensive experience with timing rollers and idlers. Made from billet aluminum, the base is CNC machined in-house and anodized black for corrosion protection. The IAG “WRC Style” Tensioner uses a combination of proven parts from older Subaru vehicles and an additional roller to control belt timing and tension. We experienced no further instances of timing belt skip. With this tensioner installed the problem was solved. After considerable testing and proving on that STI road-race car, we performed testing on several other road-race and drag applications to further prove the product. This led us to develop a tensioner that would hold the belt tightly in place and accurately control timing. In the past few years, our Subaru GD STI road-race car that uses a sequential transmission skipped time several times. However, in some cases, this can cause catastrophic engine failure. If your engine skips time the repair might be as simple as resetting the belt. This would, in turn, cause the engine to skip time. The latest OEM Subaru tensioners work well for mild performance applications, but when used on vehicles with sequential transmissions or on high-revving engines, the tensioner may lose its ability to control the belt.
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